Director, Customer Service
部门:经纪业务发布时间:2022/06/17地点:香港
Responsibilities
- Supervise customer service team
- Handle retail business departments coordination, procedures analysis and provision of solutions
- Perform CA account opening approval and anti-money laundering cases approval
- Sign PI documents, account opening documents and CARA forms
- Research and proceed in complex corporate account structure
Requirement
- Degree holder in Business Administration, Finance, Economics or relevant discipline;
- Qualified to be registered as a licensed person (type 1) under SFC in dealing securities is an advantage
- Strong compliance sense
- Minimum of 5 year's customer service with team management experience, preferably in financial industry
- Knowledge on KYC, AML, CRS and FATCA are preferred
- Good knowledge in compliance & risk, as well as the operation of SFC and HKEX
- Good communication and interpersonal skills, and Good people management skills
- Customer-focused, proactive, patient and responsible
- Able to multi-tasking and work under dynamic work environment.
- Good command of English and Chinese, fluency in Putonghua is preferred
- Proficient in MS Office, especially in excel
We offer attractive remuneration package and fringe benefits to the right candidate. Interested applicants please send detailed resume stating present & expected salaries and date of availability to Human Resources Department by clicking "Apply Now".